ITOM

Netka System’s vision, “Provide innovative IT Operations Management (ITOM) solution to empower your digital business transformation”,  the solution is intended to represent all the Netka’s tools needed to manage the provisioning, capacity, performance and availability of computing, networking and application resources — as well as the overall quality, efficiency and experiences of their delivery. Gartner (Gartner, Inc.)  divides the ITOM market into three categories: delivery automation, experience management and performance analysis and also included four additional categories of tools to align with the Gartner’s Magic Quadrants. These are 1. Application Release Orchestration (ARO), 2. Application Performance Monitoring (APM), 3. IT Service Management (ITSM) and 4. Network Performance Monitoring and Diagnostics (NPMD).

Netka System, more than decades, we are the expertise and keep innovate all the solutions, that are related to the ITOM such as Network management tool (NetkaView Network Management) and IT service management/IT service tool (NetkaQuartz Service Desk). In the digital transformation journey, companies need the solutions that come with quality, efficiency and good experiences, that not only for the internal users but also their customers.

Netka’s IT infrastructure management (ITIM) provides for manage, operate and control of the installed IT infrastructure which generally involve hardware, servers & storage, software, application and networking in both physical and virtual environments. While Netka’s IT service management (ITSM) is imperative for an organization to maximize its business capacity and ready for the transformation. Adopting internationally accepted standards such as ISO 20000 or Information Technology Infrastructure Library (ITIL) best practices will help your companies.

Moreover, Netka is still on track of innovation by focusing on Network performance monitoring & diagnostics (NPMD) technology like Packet Sniffer and Deep Packet Inspection, NetkaView Packet Analyzer (NPA) and NetkaView Logger (NLG), both solutions will take you to have insight the ongoing behavior of the network and its packet elements in response to traffic demands and network utilization. Understanding, managing and reporting on network performance is crucial to ensuring all the performance is at an acceptable level.

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Contact us at the Netka System to you or submit a business inquiry online.

the company would continue to focus on expanding its current customer base for its core services while investing more – particularly in the expansion of the data centers – to prepare for growing customer demand for digital content consumption and other opportunities

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Mr.Kittipan Sribuaiam
CEO, PROEN