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NetkaQuartz Service Desk X (NSDX) is a comprehensive suite of ITIL service management tools that help IT professionals deliver IT services efficiently. Its broad range of features includes customer segmentation, risk management, request handling, infrastructure automation, and service diversification, among others. By utilizing NSDX, organizations can streamline their IT service delivery, leading to improved customer satisfaction.

Key Benefits

The Perfect ITSM Solution for ITIL4 Best Practices

NetkaQuartz Service Desk X (NSDX) offers a wide range of features and a user-friendly interface that can be tailored to meet the specific needs of any organization. Additionally, it is ITIL4 certified, providing added assurance that it aligns with industry best practices.
Processes

NSDX Align Technology to Meet your Organization’s Needs

NSDX assists organizations in aligning their technology with their business needs, enhancing efficiency, communication, and visibility, and ensuring compliance with regulatory requirements. By implementing an effective IT Service Management (ITSM) solution, organizations can improve their operations and deliver better value to their customers.

The NSDX platform provides a self-service portal that enables users to easily manage their requests and access helpful resources, resulting in faster response times and improved efficiency.

NSDX offers templates and best practices for change and incident management that guide IT analysts, ensuring that processes are optimized and consistently followed.

NSDX reduces response times and facilitates better collaboration across organizational boundaries by breaking down silos and providing a single pane of access to incident, knowledge, problem, change and asset records.
NSDX enables team members to quickly share their knowledge with new employees, shortening the time it takes for them to become productive and contributing members of the team.
NSDX allows IT analysts to understand why incidents occur so they can fix the underlying cause instead of simply managing symptoms.
NSDX offers affordable and flexible pricing options tailored to businesses of all sizes. Get the best value for your investment and optimize your IT service delivery without overspending.
We are committed to providing exceptional customer support to ensure the smooth delivery of your IT services. Our dedicated team of knowledgeable support staff and self-service portal make it easy for you to manage requests and access helpful resources.

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Kristin Watson
CEO, Qatar Airway

According To S Report by Gartner, The Average Cost Off Network Downtime For Businesses Is $5,600 Per Minute.

The Cost of Downtime
By Andrew Lerner | July 16, 2014 | Gartner.com

Features

Key Features

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CEO, Qatar Airway
not sure what is right for your business?

Get a free 30-minute consultation with our experts.

We can advise you on anything to help you streamline your operations, increase efficiency, and boost productivity.

FAQS

Last-minute questions?

To upgrade Dlex, you’ll need to upgrade your entire Workspace, which means all members in your Workspace. The top level of organization is Workspace.
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Pricing

Start integrating today

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One time purchase
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18,690
THB
Pricing

Choose Your Plan

SaaS

Software as a Service (SaaS) is a cloud computing model that offers software applications to users over the internet on a subscription basis. With SaaS, users can access and use the software without needing to install or maintain it on their local devices or infrastructure. Instead, the software is hosted and managed by a third-party provider in their data centers. This approach eliminates the need for users to handle tasks such as software installation, updates, security patches, and hardware maintenance.

Service Desk Plan
  • Incident Management
  • Self-Service Portal
  • Customer Satisfaction Survey
  • SLA Notification
  • Customizable Service Request Form
  • Unlimited Number of End Users
  • Maximum 5 Agents
4,000 THB
SaaS
Software as a Service (SaaS) is a cloud computing model that offers software applications to users over the internet on a subscription basis. With SaaS, users can access and use the software without needing to install or maintain it on their local devices or infrastructure. Instead, the software is hosted and managed by a third-party provider in their data centers. This approach eliminates the need for users to handle tasks such as software installation, updates, security patches, and hardware maintenance.
Service Desk Plan
  • Incident Management
  • Self-Service Portal
  • Customer Satisfaction Survey
  • SLA Notification
  • Customizable Service Request Form
  • Unlimited Number of End Users
  • Maximum 5 Agents
36,700 THB
Add On
On premise

On-Premises, also known as On-Prem or On-Premise deployment, refers to the traditional method of deploying software applications where the software is installed and operated on hardware that is located within the organization’s physical premises or data center. In this model, the organization is responsible for procuring, installing, configuring, and maintaining both the software and the underlying hardware infrastructure.

Fully Access

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Note:

As per our rules and regulations, the pricing provided is exclusively for end-user customers. Renting or leasing is strictly not allowed.
This price is not included VAT 7%

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