Office Hour: Week day 8:00 - 17:00
Customer Service: 662 978 6805
Office Hour: Week Day 9.00AM – 6.00PM (GMT+7 Bangkok)
Customer Service: +662 517 4993-4
img-0
img-24

NetkaQuartz Service Desk X (NSDX) is a comprehensive suite of ITIL service management tools that help IT professionals deliver IT services efficiently. Its broad range of features includes customer segmentation, risk management, request handling, infrastructure automation, and service diversification, among others. By utilizing NSDX, organizations can streamline their IT service delivery, leading to improved customer satisfaction.

img-25
Key Benefits

Achieve the best SLA for your IT services

NetkaQuartz Service Desk X (NSDX) is an all-encompassing IT service management solution that enhances support operations and service quality. Its customizable interface simplifies request submission and communication with support teams. NSDX’s automated workflows, ticket tracking, and real-time reporting empower businesses to enhance service delivery, minimize downtime, and boost customer satisfaction. It provides efficient support by seamlessly integrating with other IT systems.
img-26
Processes

NSDX Align Technology to Meet your Organization’s Needs

NSDX assists organizations in aligning their technology with their business needs, enhancing efficiency, communication, and visibility, and ensuring compliance with regulatory requirements. By implementing an effective IT Service Management (ITSM) solution, organizations can improve their operations and deliver better value to their customers.

The NSDX platform provides a self-service portal that enables users to easily manage their requests and access helpful resources, resulting in faster response times and improved efficiency.

NSDX offers templates and best practices for change and incident management that guide IT analysts, ensuring that processes are optimized and consistently followed.

NSDX reduces response times and facilitates better collaboration across organizational boundaries by breaking down silos and providing a single pane of access to incident, knowledge, problem, change and asset records.
NSDX enables team members to quickly share their knowledge with new employees, shortening the time it takes for them to become productive and contributing members of the team.
NSDX allows IT analysts to understand why incidents occur so they can fix the underlying cause instead of simply managing symptoms.
NSDX offers affordable and flexible pricing options tailored to businesses of all sizes. Get the best value for your investment and optimize your IT service delivery without overspending.
We are committed to providing exceptional customer support to ensure the smooth delivery of your IT services. Our dedicated team of knowledgeable support staff and self-service portal make it easy for you to manage requests and access helpful resources.
img-27

Amet minim mollit non deserunt ullamco est sit aliqua dolor do amet sint. Velit officia consequat duis enim velit mollit. Exercitation veniam consequat sunt nostrud amet.

img-29
Kristin Watson
CEO, Qatar Airway

According To S Report by Gartner, The Average Cost Off Network Downtime For Businesses Is $5,600 Per Minute.

The Cost of Downtime
By Andrew Lerner | July 16, 2014 | Gartner.com

According To Report by Gartner, The Average Cost Of Network Downtime For Businesses Is $5,600 Per Minute.

The Cost of Downtime
By Andrew Lerner | July 16, 2014 | Gartner.com
Features

Key Features

img-30

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur sit amet justo et felis convallis semper. Sed in congue urna. Morbi sapien est, volutpat sed mollis id, feugiat nec arcu.

img-32
Lorem Ipsum
CEO, Qatar Airway
img-33
not sure what is right for your business?

Consultation with our experts.

We can advise you on anything to help you streamline your operations, increase efficiency, and boost productivity.

Pricing

Find the best-suited pricing options
that fit your specific needs.

NetkaMart

Cloud offering

Digital Value at Speed
Unlocking your digital value at speed and scale with our cloud-powered products. Onboarding to Netka as a service today to reinforce your business operations for future growth.

Choose what’s right for you
Service Desk Plan
  • Incident Management
  • Self-Service Portal
  • Customer Satisfaction Survey
  • SLA Notification
  • Customizable Service Request Form
  • Unlimited Number of End Users
  • Maximum 5 Agents
MONTHLY
4,000 THB
Per Month
/ month
Choose what’s right for you
Service Desk Plan
  • Incident Management
  • Self-Service Portal
  • Customer Satisfaction Survey
  • SLA Notification
  • Customizable Service Request Form
  • Unlimited Number of End Users
  • Maximum 5 Agents
ANNUAL
36,700 THB
Per Year
/ year
Add On

Netka Enterprise

Enterprise Portfolio
Turnkey Technology with Flexibility
Our integrated enterprise portfolio offers a suite of products to unify your technology architecture on your premises or private cloud. The Netka Enterprise portfolio is off-the-shelf ready with the flexibility to cater more to your particular use case in IT operation and regulatory compliance.

Fully Access

Lorem ipsum dolor sit amet consectetur. Netus sit vivamus sagittis in nibh neque velit turpis pretium. amet consectetur. Netus sit vivamus sagittis in nibh neque Lorem ipsum

Simplicity, Intelligence, and Personalization

Are you ready to set these new highs on your premises?

FAQS

General

To purchase NetkaQuartz Service Desk X (NSDX) SaaS on NetkaMart, please follow these steps:
  1. Visit the NetkaMart website at https://www.netkasystem.com/netkamart
  2. Browse through the available products and select "NetkaQuartz Service Desk X (NSDX)."
  3. Click on the "Add to Cart" button and proceed to the checkout page.
  4. Fill in your contact and billing information, select credit card or debit card as payment methods, and complete the payment process.
If you experience any problems with purchasing NetkaQuartz Service Desk X (NSDX) SaaS online, please contact our support team at helpus@netkasystem.com or add Line Official https://lin.ee/QO0R1x5. They will assist you and guide you through the purchase process.

Quotation and Free Trial

Yes, if you need a quotation for NetkaQuartz Service Desk X (NSDX) SaaS, please reach out to our sales team at products@netkasystem.com. They will provide you with the necessary information and assist you with your quotation request.
Yes, you can request a free trial for NetkaQuartz Service Desk X (NSDX) SaaS. Please contact our sales team at products@netkasystem.com to inquire about the free trial and they will guide you through the process.
The duration of the free trial period for NetkaQuartz Service Desk X (NSDX) SaaS may vary. Please reach out to our sales team at products@netkasystem.com to discuss the specific details of the free trial and its duration.

Refund and Pricing

No, refunds are not allowed for NetkaQuartz Service Desk X (NSDX) SaaS on NetkaMart. Please ensure you review the product specifications and features before making your purchase.
Yes, the price of NetkaQuartz Service Desk X (NSDX) SaaS is inclusive of VAT. This means that the advertised price already includes VAT and there will be no additional VAT charges upon purchase.

Customization and Payment

No, customization options are not available for NetkaQuartz Service Desk X (NSDX) SaaS. The product is offered as-is with its standard features and functionalities.
You can pay for your NetkaQuartz Service Desk X (NSDX) SaaS purchase using a credit card, debit card.

Subscription and Renewal

Yes, your subscription to NetkaQuartz Service Desk X (NSDX) SaaS will be automatically renewed at the end of each billing cycle.
Yes, you will receive an email notification before your NetkaQuartz Service Desk X (NSDX) SaaS subscription is automatically renewed.

TAX Invoice/Receipt and Documents

The TAX Invoice/Receipt for your NetkaQuartz Service Desk X (NSDX) SaaS purchase will be sent to your registered email address after a successful payment.

Product Updates and Features

Yes, you will be notified about any updated features or enhancements in NetkaQuartz Service Desk X (NSDX) SaaS in the future.

Data Storage and Deletion

The data for NetkaQuartz Service Desk X (NSDX) SaaS is stored in Amazon Web Services (AWS) infrastructure.
If your subscription to NetkaQuartz Service Desk X (NSDX) SaaS is not renewed or canceled, or if your payment fails, your data will be automatically deleted after 30 days.

Support

Support for NetkaQuartz Service Desk X (NSDX) SaaS is available through email. You can reach out to our support team at services@netkasystem.com. Please note that support is provided during working hours, Monday – Friday from 9:00 am to 18:00 pm, Bangkok time (UTC+07:00).
    Cart
    Your cart is emptyReturn to NetkaMart