NetkaQuartz Service Desk X (NSDX)

NetkaQuartz Service Desk X (NSDX)

NetkaQuartz Service Desk X (NSDX)

TECHNOLOGY

Achieve the best SLA for your IT services

NSDX streamlines workflows and provides the tools needed to tackle any service request, regardless of complexity. Empower your team to deliver exceptional results across a diverse range of IT needs.

  • Service Request

  • Service Desk

  • Preventive Maintenance

  • Co-pilot

Key Features

Incident Management

Change Enablement

Knowledge Management

IT Asset Management with RFID Technology

PRICING PLAN

Find the perfect fit for your needs.

Incident Management

Customizable Service Request Form

Self-Service Portal

Unlimited Number of End Users

Customer Satisfaction Survey

Maximum 5 Agents

SLA Notification

Frequently Asked Questions

Are there any free trials available?

Yes, NSDX platform offers a free trial for 7 days. You can try out the core features of the NSDX platform. A credit card is required to sign up for the free trial, but you will not be charged if you cancel before the 7 days end.

After purchasing, how do I use it? Do I need to install it?

No installation is required because NSDX platform is a cloud-based service (SaaS). Shortly after receiving a confirmation email, you will also receive an email with the necessary credentials (username and password) to access NSDX platform.

What payment methods are available for NSDX platform?

Secure payments for NSDX platform are processed through Stripe, a trusted payment gateway. Stripe offers various options like credit cards, debit cards, and PayPal.

Is the NSDX platform secure?

NSDX platform prioritizes security by running on AWS, a trusted cloud platform, and using Stripe, a secure payment gateway for transactions.

How do I cancel my subscriptions ?

To cancel your subscriptions or to turn off automatic renewal, please complete the following steps:

• Log in to the NSDX platform.
• Access the "Settings" menu.
• Choose the "Subscription" option.
• Select "Cancel Subscription" to proceed.

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