IT Service Management in the era of digital business transformation, it is imperative for an organization to maximize its business capacity and ready for the transformation. Adopting internationally accepted standards such as ISO 20000 or Information Technology Infrastructure Library (ITIL) best practices will help your companies raise the standards of operation management and improve the quality of their IT services.
Netka fully realizes the need for public and private organizations to raise their IT standards and has developed the NetkaQuartz Service Desk X (NSDX) to address such a need. NSDX helps your companies realize timely and efficient solutions to IT problems, leading to effective cost management and time-saving capabilities.
Delivering the efficient IT Services is not just improvement of IT operations but your business also. Information Technology Infrastructure Library or ITIL, the best practice of IT services for ITSM will lead you to standardized process, saving the money and improving the quality of the IT services.