Technical Support

Expert Technical Support for Seamless Solutions

Our dedicated team of skilled technicians is ready to assist you with prompt and efficient troubleshooting, ensuring uninterrupted performance and maximizing productivity. Trust us to resolve your technical issues swiftly and provide tailored solutions that meet your specific needs. Experience peace of mind with our reliable technical support services.
Netka Products

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NetkaQuartz Service Desk X (NSDX)
Efficient solve IT problems with skills matching and ad-hoc reporting features
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NetkaView Logger (NLG)
Analyzing IT logs to identify network latency causes using log management software.
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Netka Data Privacy & Protection (NDPP)
A software platform that automates compliance with data privacy laws and regulations
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Trending topics

Essential How-To's for Efficient Issue Resolution

Topic 6

Enables the automatic prioritization, assignment, and monitoring incidents and issues, as raised through different channels, for faster resolution.Enables the automatic prioritization, assignment, and monitoring incidents and issues, as raised through different channels, for faster resolution.

  1. Restart the Application:
    • Close the app.
    • Reopen the app.
  2. Clear Application Cache:
    • Go to app settings.
    • Find “Cache” or “Storage.”
    • Clear app cache.
    • Restart the app.
  3. Update or Reinstall the Application:
    • Check for updates in the app store.
    • Install any available updates.
    • If the error persists, uninstall the app.
    • Reinstall the app from the store.
    • Launch the app to check for error resolution.
Topic 5

Enables the automatic prioritization, assignment, and monitoring incidents and issues, as raised through different channels, for faster resolution.Enables the automatic prioritization, assignment, and monitoring incidents and issues, as raised through different channels, for faster resolution.

  1. Restart the Application:
    • Close the app.
    • Reopen the app.
  2. Clear Application Cache:
    • Go to app settings.
    • Find “Cache” or “Storage.”
    • Clear app cache.
    • Restart the app.
  3. Update or Reinstall the Application:
    • Check for updates in the app store.
    • Install any available updates.
    • If the error persists, uninstall the app.
    • Reinstall the app from the store.
    • Launch the app to check for error resolution.
Topic 4

Enables the automatic prioritization, assignment, and monitoring incidents and issues, as raised through different channels, for faster resolution.Enables the automatic prioritization, assignment, and monitoring incidents and issues, as raised through different channels, for faster resolution.

  1. Restart the Application:
    • Close the app.
    • Reopen the app.
  2. Clear Application Cache:
    • Go to app settings.
    • Find “Cache” or “Storage.”
    • Clear app cache.
    • Restart the app.
  3. Update or Reinstall the Application:
    • Check for updates in the app store.
    • Install any available updates.
    • If the error persists, uninstall the app.
    • Reinstall the app from the store.
    • Launch the app to check for error resolution.
Topic 3

Enables the automatic prioritization, assignment, and monitoring incidents and issues, as raised through different channels, for faster resolution.Enables the automatic prioritization, assignment, and monitoring incidents and issues, as raised through different channels, for faster resolution.

  1. Restart the Application:
    • Close the app.
    • Reopen the app.
  2. Clear Application Cache:
    • Go to app settings.
    • Find “Cache” or “Storage.”
    • Clear app cache.
    • Restart the app.
  3. Update or Reinstall the Application:
    • Check for updates in the app store.
    • Install any available updates.
    • If the error persists, uninstall the app.
    • Reinstall the app from the store.
    • Launch the app to check for error resolution.
Topic 2

Enables the automatic prioritization, assignment, and monitoring incidents and issues, as raised through different channels, for faster resolution.Enables the automatic prioritization, assignment, and monitoring incidents and issues, as raised through different channels, for faster resolution.

  1. Restart the Application:
    • Close the app.
    • Reopen the app.
  2. Clear Application Cache:
    • Go to app settings.
    • Find “Cache” or “Storage.”
    • Clear app cache.
    • Restart the app.
  3. Update or Reinstall the Application:
    • Check for updates in the app store.
    • Install any available updates.
    • If the error persists, uninstall the app.
    • Reinstall the app from the store.
    • Launch the app to check for error resolution.
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FAQS

Technical Support FAQs

To upgrade Dlex, you’ll need to upgrade your entire Workspace, which means all members in your Workspace. The top level of organization is Workspace.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin sit amet ligula sit amet lorem gravida tincidunt. Curabitur elementum odio sit amet ipsum ullamcorper tristique.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin sit amet ligula sit amet lorem gravida tincidunt. Curabitur elementum odio sit amet ipsum ullamcorper tristique.
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Issue Report

Essential How-To's for Efficient Issue Resolution

Our dedicated team of skilled technicians is ready to assist you with prompt and efficient troubleshooting, ensuring uninterrupted performance and maximizing productivity. Trust us to resolve your technical issues swiftly and provide tailored solutions that meet your specific needs. Experience peace of mind with our reliable technical support services.
Bug Report

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Feature Request

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Report a Security vulanerability

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